Payment Policy

At Zevic, we want every purchase to be simple, secure, and transparent. This Payment Policy explains the payment methods we accept, how payments are processed, and what customers can expect when completing a purchase through our website.

1. Accepted Payment Methods

Zevic accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

Available payment methods may vary depending on your device, browser, location, and checkout availability.

2. Secure Payment Processing

Zevic uses secure payment-processing systems to help protect your payment information during checkout. Payment details are transmitted using security measures designed to reduce the risk of unauthorized access.

For your protection, Zevic will never ask you to send complete payment card details, passwords, or other sensitive payment credentials through email or unsecured messages.

3. Payment Authorization

Your selected payment method must be successfully authorized before an order can be processed.

If a payment is declined or cannot be authorized, the order may not be completed. Customers should verify their payment information or contact their bank or payment provider if they experience a payment issue.

4. Order Processing

After successful payment confirmation, Zevic generally processes orders within 1–2 business days.

Once an order has been processed and shipped, tracking information will be provided when available.

5. Payment Verification

For security and fraud-prevention purposes, Zevic or its payment providers may perform verification checks on certain transactions.

If additional verification is required, an order may be delayed until the payment can be successfully confirmed. Orders that cannot be verified may be declined or canceled.

6. Failed or Declined Payments

If your payment is declined, please check that:

• Your billing information is accurate.
• Your card has not expired.
• Your payment method has sufficient available funds.
• Your card issuer has not blocked the transaction.
• All payment details were entered correctly.

If the problem continues, please contact your bank, card issuer, or payment provider.

7. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact Zevic customer support promptly. We will review the transaction details and assist with resolving any confirmed duplicate charge.

8. Refunds

Eligible refunds are handled according to Zevic’s applicable return and refund terms.

Once an approved refund is initiated, Zevic generally processes the refund within 1–2 business days. The time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

9. Payment Security

Protecting customer payment information is a priority at Zevic. We use secure checkout and payment-processing technologies intended to help safeguard payment information during transactions.

Customers should never provide complete card numbers, security codes, passwords, or other sensitive payment credentials through unsecured communication channels.

10. Contact Us About Payments

If you have questions about a payment, transaction, refund, or accepted payment method, please contact our customer support team.

Phone: +1 719 934 8788
Email: support@zevic.shop
Address: 741 Desert Flower Blvd, Pueblo, CO 81001, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)

Zevic is committed to providing a secure, convenient, and transparent payment experience for every customer.